Many families reach out simply because something does not feel settled yet, and that is enough.

Children and young people may benefit from therapy if they are experiencing anxiety, emotional overwhelm, behavioural changes, relationship difficulties, or adjusting to life transitions or difficult experiences.

If you are unsure, we can talk it through together before deciding whether therapy is the right step.

The first appointment usually involves meeting with parents or caregivers to understand your child’s history, strengths, and current needs. Where appropriate, children may also attend part of the session.

This appointment helps build a shared understanding of how therapy may support your child and ensures that the process feels safe and comfortable for everyone involved.

Therapy is not a quick fix, and that is intentional.

Some children attend for a shorter period around a specific concern, while others benefit from longer-term support, particularly when experiences have been complex or ongoing.

Progress is reviewed collaboratively and paced to each child’s readiness and needs.

Yes. Parents and carers are an important part of the therapeutic process.

While sessions are child-led, caregivers are supported with guidance, feedback, and understanding so that change can be supported beyond the therapy room.

Yes. Big Bear’s Treehouse supports children and young people who are NDIS participants where therapeutic goals align with play-based counselling support.

Services are available for participants who are:

• Self-managed
• Plan-managed

Services are not currently available for NDIA agency-managed plans.

NDIS funding is one pathway to accessing support, but services are not limited to NDIS participants.

Yes. Reports, letters, and professional communication can be provided where clinically appropriate or requested by families, schools, or agencies.

These are charged at the standard non-session rate.

Therapy may support goals related to:

• emotional regulation

• social and relational development

• confidence and self-understanding

• support for neurodivergent children

• adjustment to life experiences and transitions

Support is guided by clinical appropriateness and the individual’s NDIS goals.

Standard therapy sessions are 50 minutes in length.

Therapy sessions (50 minutes):

• NDIS (plan-managed / self-managed): $156.12

• Private-pay: $171.73 (includes GST)

Reports, letters, and professional communication:

• $80 per 30 minutes (NDIS and/or private-pay — GST applied where relevant)

Fees may be updated in line with NDIS price guide changes.

NDIS session rates are set in line with the NDIS price guide. Private-pay sessions include GST where applicable.

Appointments cancelled with less than 24 hours notice may incur the full session fee.

Late cancellations or missed appointments often mean another child or family has missed the opportunity to access support, so this policy helps maintain fairness and availability.

Yes. Outreach sessions are available where therapy is best supported in environments such as schools, homes, or community settings.

Outreach sessions are charged at the standard session rate, calculated in time-based increments, with an additional fuel component applied where relevant.

Details are discussed prior to commencement.

Adult experiential and play-based therapeutic work is currently offered as part of structured program-based work rather than as a standalone individual therapy service.

Information about adult programs is shared when available.

No referral is required. Families can contact Big Bear’s Treehouse directly.

Referrals are also welcomed from schools, GPs, allied health professionals, and community agencies.

You are welcome to make an enquiry via the contact page or email directly.

If therapy feels appropriate, an initial appointment will be arranged to discuss your child’s needs and next steps.